Terms of Service

Last updated: [Effective Date — TODO]

1. Acceptance of Terms

By accessing or using LotLens, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the service.

2. Service Description

LotLens provides AI-powered analysis of property auction legal packs to help property investors identify potential risks before bidding. The service processes uploaded documents through artificial intelligence to generate structured risk reports.

3. Important: No Legal Advice

LotLens reports are AI-generated analysis for informational purposes ONLY. They do NOT constitute legal advice, legal opinion, or a substitute for professional legal counsel. You MUST consult a qualified solicitor before bidding at auction or making any property purchase decision. LotLens accepts no liability for any decisions made based on our reports.

4. Subscription Terms

Subscriptions are billed monthly in advance. Unused monthly credits do not roll over to the next billing period. Purchased top-up tokens never expire. You may cancel your subscription at any time from your billing settings. Upon cancellation, Pro access continues until the end of the current billing period.

5. Acceptable Use

You agree that you will not use LotLens to:

  • Upload documents that you do not have the legal right to process
  • Attempt to circumvent rate limits, security measures, or usage restrictions
  • Use the service for any unlawful purpose or in violation of any applicable laws
  • Attempt to reverse-engineer or extract the underlying AI models or prompts
  • Resell, redistribute, or commercialise the service or its outputs without written permission

6. Limitation of Liability

To the maximum extent permitted by applicable law, LotLens shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service. This includes but is not limited to losses arising from reliance on report content, loss of data, or investment decisions. Our total liability to you shall not exceed the amount paid by you in the three months preceding the claim.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.